Back in February of 2011, the Better Business Bureau made this statement regarding Russ Dalbey’s “Dalbey Education Institute”:
“As part of the BBB’s continual monitoring of Dalbey Education Institute’s advertising, in February 2011, the BBB opened a formal advertising review case to make specific requests based on the BBB Code of Advertising. The BBB is specifically reviewing Dalbey Education Institute’s infomercials, Web sites and direct-mail marketing. The BBB has had concerns about sales practices and overall representations conveyed in the company’s advertising. Dalbey Education Institute has been working with the BBB to make changes in accordance with BBB Code of Advertising guidelines. The BBB review and updates to the company’s advertising are ongoing.”
On 4/12/2011 RipoffReport made the following statement regarding Russ Dalbey:
“SPECIAL UPDATE: April 12, 2011: Russ Dalbey remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Russ Dalby is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.”
You can read the full endorsment of Russ Dalbey’s business practices at Ripoff Report here.
On 5/26/2011 the Federal Trade Commission and the State of Colorado filed a complaint against “Russell T. Dalbey, DEI, LLLP, Dalbey Education Institute, LLC, IPME, LLLP, Catherine L. Dalbey and Marsha Kellogg”.
Click here for the Justia listing of this case.
The FTC has not published a news release on this case as of 5/28/2011.